Policies

Check-in/Check-out Policies

The Inn has the following check-in and check-out times and policies (Eastern time zone)

Check-In: 3 p.m.
Check-Out: 11 a.m.
Late Check-out Hour: 1 p.m. with additional $75 fee
Unplanned Late Check-out (after 11 a.m. and before 1 p.m.) may result in a fee.

Property and Cancellation Policies

Cancellations & Refunds

The Vintage Inn at Veritas Estate is an intimate property where every guest reservation is both important and special to us. Unlike a traditional hotel, your reservation means that we have committed a distinct and unique room exclusively for you. Due to our small size, cancellations affect us significantly.  A last-minute cancellation gives us little opportunity to re-book that room. For this reason we have the following cancellation policies:

Single Rooms

Rooms canceled more than 14 days prior to a guest’s scheduled arrival will receive a complete refund less a $40 cancellation fee. If the room is canceled less than 14 days prior to the reservation, the full amount of your reservation will be charged. No-Shows will result in a full charge as well.

2 – 4 Rooms

Multiple rooms canceled more than 30 days prior to guests’ scheduled arrival will receive a complete refund less a $100 cancellation fee. If the rooms are canceled less than 30 days prior to arrival, the full amount of your reservation will be charged. No-Shows will result in a full charge as well.

5+ Rooms

If the entire Inn has been reserved and is canceled more than 60 days prior to guests’ scheduled arrival, guests will receive a complete refund less a $200 cancellation fee. If the rooms are canceled less than 60 days prior, the full amount of your reservation will be charged. No-Shows will result in a full charge as well.

Canceling Reservations made through a third-party website

A room(s) canceled more than 14 days prior to arrival date and booked with a third party website ((ex: Hotel.com, Expedia, or Booking.com), will be charged 50% of the total reservation amount. If a room(s) canceled less than 14 days prior to the arrival date, the full amount of your reservation will be charged.


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