Terms and Conditions

Room Deposit

In order to reserve a room, we require a 100% deposit for the total reservation. Any add on services or additional purchases will be charged the day of departure.

Forms of Payment

We accept cash, American Express, MasterCard, Visa, and Gift Certificates.

Check-In & Check-Out Times

Check-in time is from 3 to 6 p.m. Eastern Time. We offer a contactless self check-in for your convenience; this is also for our guests arriving after 6 p.m. The day before your arrival, you will receive a text or email with your personal code, along with other information about finding the Inn, parking, and how to enter. We are always a text or phone call away, if you need assistance or if we are not there to greet you upon arrival. Check-out is by 11 a.m. Unapproved late check-outs will incur fees starting at $75.

Food Allergies/Dietary Restrictions

We have worked diligently to develop a set of menus that will satisfy all guests.  With advance notice, we are more than happy to accommodate those with special dietary concerns. If you have dietary questions, please call us at 262-893-4843; we always attempt to meet reasonable requests.

Occupancy

Rooms are based on double occupancy.

Children & Pets

Children 12 and older, who are supervised and accompanied by a parent or guardian, are welcome. For the comfort and safety of our guests, we do not allow guests to bring pets (excluding service animals).

Adult Beverage Requirements

State law requires that any guest served an adult beverage must be 21 years of age or older. Proper ID is required.

Room Reservation Age Requirement

State law requires that any guest reserving a room must be at least 21 years of age or older.

Guests with Mobility Issues

All of the guest rooms are on the second and third floors of the property. These conditions may make the property inaccessible to some guests with moderate to severe mobility issues. We apologize if this creates a limitation for any prospective guest.

Smoking / Vaping / Marijuana

For the health, comfort and safety of our family and guests, there is NO smoking/vaping/marijuana usage inside of the Inn or on the porches. Guests who want to smoke/vape are free to do so outside in the marked designated areas. Should a guest violate this policy, they could be asked to leave, and no refund will be returned and or they could be subject to a $250 cleaning fee.

Incense / Candle Burning

We do not allow the burning of incense or candles on the property. This house is over 119 years old!!

Emergency Systems

The property is protected by smoke detectors and in-room carbon monoxide detectors. We also have fire extinguishers visibly accessible throughout the property.

Allergens

Please notify us within 24 hours of your arrival of any fragrance, or feather, or indoor plant allergies. We can remove these from the common areas to ensure a comfortable stay.

Privacy

The physical, personal, and financial privacy of our guests is taken very seriously. We do not share any personal information or mailing lists with any other party or business entity.

Excessive Cleaning Fee

Any room that requires excessive cleaning, including towels, robes, and linens, upon guest departure is subject to a $250+ excessive cleaning fee. Our expectation is that guests will treat the property, room, and all items in a manner that is respectful to the other guests, owners and the historical stature of the property.

Outside Guests

We ask that the Inn be limited to immediate guests only (room occupants) unless prior arrangements have been made.

Quiet Hours

For the enjoyment of all guests, quiet hours are between 11 p.m. and 8 a.m. Eastern Time. This policy does not restrict the use of in-room personal devices, etc., during these hours, but does require that guests keep the volume at a low level so as not to disturb other guests.

Rates/Fees and Taxes

Rates/fees/policies are subject to change without notice and vary due to supply and demand during high impact periods, holidays, and special requests. Posted rates do not include 6% state sales tax and 5% accommodations tax.

Occupancy

Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address. We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our website. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone, ever!!